PLWC Self ServiceOne Team, One Goal... Customer Service
Report An Outage
Report an Emergency
Call 911 to report a life-threatening or emergency situation. DO NOT approach downed power lines!
If the outage presents a hazardous situation - such as broken glass or lens, the fixture is in danger of falling, the wires are exposed, the pole is damaged, leaning or knocked down, Call PLWC at (870) 239-7700 immediately.
Before reporting an electric outage, PLWC recommends that you check to see if neighboring homes are still in service. If so, check your home's electric circuit panel.
Report Electric Outage
Provide more information about your electric outage.
What type of light needs attention?
Choose the option from below that best describes the light that is experiencing the outage or issue.
The light is freestanding and shines over a public street, lot, or walkway.
The light shines away from the street and provides lighting for private property.
Street Light Outage
Tell us more about the light that is out.
Security Light Outage
Tell us more about the security light outage.